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For all Sita creations we require a 50% Deposit to immediately commence production of your chosen design. Please remember that all are creations are custom made exactly to your specifications. Sita Jewelry invests in luxury materials such as the gemstones, diamonds, and base metals to be incorporated into your design, along with the skilled labour of our expert designers and artisans to produce each item.

We therefore cannot issue refunds on deposits for any of our clients’ bespoke commissions. Clients requesting their own unique jewelry to be designed and created by us do so with the full understanding and acceptance of this policy.

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